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Replies, and any request to grant us login access, come from a cloudgofer.com address. Email from this domain is authenticated (SPF, DKIM and DMARC enforced), so if a message about your case does not come from that domain, it is not us; forward it to support@cloudgofer.com.

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Admin guides for Email2Lead Pro and the Recruiting App cover most setup questions.
How to grant us login access, if we ask for it.
Billing and licensing live in the billing portal.