Frequently asked questions
Frequently asked questions
The questions we hear most. For anything else, ask below.
What does CloudGofer do?
CloudGofer is a Salesforce Partner focused on revenue operations. We design and run the Salesforce systems that connect marketing, sales, customer success and finance — implementations, integrations, automation, reporting and training — and we build two AppExchange apps: Email2Lead Pro and Recruiting App.
What is revenue operations, and how do you help with it?
Revenue operations (RevOps) is running marketing, sales and customer success as one revenue engine: one data model, one funnel definition, one set of numbers everyone trusts. We help by cleaning up the lead-to-cash process in Salesforce — lead capture and routing, opportunity stages, quoting and renewals — automating the hand-offs, and building the dashboards and forecasts leadership actually uses. See Revenue Operations.
How much does Salesforce consulting cost?
Our standard rate is $95/hour. Prepaid service packs bring that down: 10 hours for $855, 20 hours for $1,615, 50 hours for $3,800, or 100 hours for $7,125 (up to 25% off), with priority access. Project implementations are scoped and quoted separately.
How does Email2Lead Pro work, and is my data safe?
Email2Lead Pro parses incoming emails and creates Salesforce Leads using mapping rules you configure — multiple templates, specific text to specific fields, attachments, campaign assignment. It runs entirely inside your Salesforce org: no AI or LLM, and no data is sent outside your org. Pricing is per production org with unlimited emails (sandboxes are free), and there is a free 30-day trial on the AppExchange.
What is the Recruiting App and what does it cost?
Recruiting App is an applicant tracking system built natively on Salesforce: job openings, applications, candidates, automated emails, and public job pages that are readable by Google for Jobs. The Free plan includes one user license (two for nonprofits). The Paid plan is $29 per user per month or $290 per user per year, and nonprofits get 50% off. There is a free 30-day trial with no credit card required.
Do you offer discounts for nonprofits?
Yes. Nonprofits get 10 free Recruiting App licenses, discounted Email2Lead Pro pricing, and pro bono help configuring their Salesforce org. Details on the Nonprofit page.
Do you provide Salesforce training?
Yes — corporate training built for teams, delivered by Salesforce-certified professionals with hands-on sandbox labs. Modules cover Salesforce fundamentals for users, admin essentials, reports and dashboards, and more, scheduled around your time zones. See Salesforce Training.
Which industries do you work with?
Most of our work is with healthcare, technology and nonprofit organizations, across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud.
How do I get support for an app?
Open a case through the Support form and pick the product, or email [email protected]. Admin and installation guides are on the Admin Guides page.
How do I pay an invoice?
Use the Billing Portal to view and pay invoices, or the Pay page for one-off payments.
How do we get started?
Book a free 30-minute call or send us a note through the contact form. We'll start with a short review of your current Salesforce setup and revenue process and come back with a plan.
Answers are generated from the content of this site and can be wrong — for anything important, contact us.