How to grant Account (Org) Login Access ?
Go to My Settings -> Grant Account Login Access
Select Appropriate “Access Duration” for “CloudGofer Support”.
Go to Setup > Quick Search: Company Settings > “Company Information” > Copy Value give for Salesforce.com Organization ID
Email firstname.lastname@example.org notifying that you have granted Login Access and Also share your Org Id* copied in the above step.
Org id* : is located under Setup > Company Settings > company information
CloudGofer Support Access